Information We Collect:

We may collect the following types of information:

a. Personal Information

• • Name, age, gender, contact number, email address

• • Country and location 

b. Wellness Information

Since Oclinicare provides non-medical wellness guidance, the information collected may include:

• Your wellness concerns (stress, anxiety, lifestyle habits, emotional well-being, etc.)

• Notes you choose to share with your wellness consultant

• Any self-assessments or forms you submit voluntarily
  (No medical reports, prescriptions, or clinical health records are required or requested.)

c. Technical Data

• • IP address, device type, browser information

• • Cookies and usage analytics (for website improvement only)

How We Use Your Information:

Your information is used for the following purposes:

• Schedule and deliver wellness consultations

• Understand your concerns to provide personalized wellness support

• Match you with the appropriate wellness consultant

• Improve website performance and user experience

• Communicate updates, reminders, and support messages

• Maintain safety, compliance, and platform quality

We do not provide medical diagnoses, prescriptions, or clinical treatment.

Data Sharing:

We do not sell or rent your data.

Your information is shared only with:

• Your chosen wellness consultant

• Our support team (if needed for booking or technical help)

• Legal authorities only if required under applicable law

We do not share your data with advertisers or external marketing companies.

Data Storage and Retention:

• • All data is stored securely on encrypted servers.

  • Data is retained for a minimum required period for operational purposes, or longer if you maintain an active account.

  • Since Oclinicare offers wellness services, data is not treated as clinical medical records.

User Rights:

You have the right to:

• • Access your personal data upon request

• • Request correction of inaccurate or incomplete information

• • Withdraw your consent and discontinue services

• • Request deletion of your data (except where retention is required by law)

You can contact us at care@oclinicare.com to exercise these rights.

Data Security:

We implement administrative, technical, and physical safeguards to protect your data,
including:

• Secure HTTPS access

• Encrypted storage and transmission

• Limited access only to authorized wellness providers

• Regular security audits

Cookies and Analytics:

We may use cookies and third-party tools (e.g., Google Analytics) to understand how users
interact with the site. This information is anonymized and used only to improve the platform.

Children’s Privacy:

Oclinicare’s wellness services are intended for adults (18+).
If we offer parent-guided family wellness sessions, information is collected only with parental or guardian consent.

We do not knowingly collect data from children without consent.

International Data Transfers:

By using our website from outside India, you consent to your data being processed under Indian privacy laws.
Since we provide wellness and non-medical services, clinical regulations (like HIPAA) do not apply.

Changes to This Policy:

We may update this Privacy Policy from time to time. Material changes will be notified via email
or website announcements.

Contact Us:

If you have questions about our privacy practices or this policy, contact:
Oclinicare Support
Email: care@oclinicare.com
Phone: +91 9036181032